Switch your IT support to Technologylab
We foster seamless transitions
At Technologylab, we recognise that transitioning to a new IT support provider can initially appear daunting. We also acknowledge the frustration that comes with being dissatisfied with a service that hampers your staff and business operations.
Over time, we have observed that many business owners and managers hesitate to switch providers due to concerns regarding service transfers, contract end dates, and security, among other reasons.
We are here to address these concerns and facilitate a smooth and worry-free transition process for your business.
Our 4-step approach takes the hassle out of switching providers
Enquiry and consultation
Assessment and proposal
Liaison with existing suppliers
Onboarding
Dive deeper into our process
Schedule a consultation with us to discuss your IT Support or IT project requirements.
Book a consultation
We will look at your current IT setup and infrastructure, your business goals for the coming years, the size of your business, and your current security practices. We will also take into consideration the level of support you feel that your current provider is not meeting. Using data we've gathered, we will provide you with a traffic light system report with the following codes:
- Red - Urgently in need of improving
- Amber - Not a current priority
- Green - Set up and working correctly
If you decide you want us to become your new IT partner, we will liaise with your current IT provider to acquire passwords and all the information we need for a smooth transition. Once we have these, we will create documentation for this on our system. We will aso liaise with any of your third-party vendors, such as your phone system, website, and domain host providers.
This is the best bit! We will get you on board as quickly as possible so you can implement our security best practices. We’ll show you and your staff how to use our secure password manager service to store all your crucial passwords. You will also get your own client portal where most of the system activities and updates are documented.